Thursday, November 18, 2010

During a daily debriefing meeting last night at our Mesa employment center the floor was opened for complaints or questions. The manager who moderated the meeting said if there were any complaints about the program this was the time to bring them. Usually, at this point, there were the usual complaints about the food, or about a manager's communication skills, or other issues that arise when people live in groups. But the moderator last night said something that he usually doesn't say.

"You guys can also give us a compliment or an attaboy," he said, in an attempt at humor.

He was mildly surprised when one man started talking about what he had gotten out of the TLC program. He said that he had been released from prison to TLC and that he was grateful for having someplace to go. He said that there was nothing he had encountered at the TLC program that was as bad as what he dealt with while he was in prison. He now had freedom to live a sober life, not exposed to the drugs and other issues that come up with living inside prison walls.

Another man talked about how his attitude had changed since he had come into the program. He talked about how he'd given the management team a hard time when he first arrived. He had wanted to do everything his own way but finally realized that at TLC there are certain guidelines he had to follow. He talked about how much his house manager had helped him and how grateful he was for the help he had received.

Before the meeting ended several others shared positive comments about their experiences in the program. When the meeting adjourned there was an air of enthusiasm among the clients. Most of them were up for the challenges of finding a job the next day.

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