Communication is one of the biggest problems with managing an organization as large as TLC.
With some 75 employees and volunteers, it's easy to experience frequent communication
We have some employees – typical of addicts and alcoholics – who have fragile
When another employee steps into their territory, or area of responsibility,
they very often react with anger or frustration.
So one of my major responsibilities is to keep balance between these competing
We all look at the world through our own glasses, which are tinted by our egos,
our self-interests, and our desire to look as good as we can – myself included...
At the end of the day I’m happy when everyone has their issues addressed. Their
egos patched up. And they feel like that
they’re still in charge of their part of the company.
My ultimate responsibility
is to make sure we have our eyes on our mission: to help recovering
substance abusers rebuild their lives.
When it comes to helping others, our self-centered ego-driven behavior is
The real thing is about giving people an opportunity to change – and
maybe save – their lives.