Recovery Connections

John Schwary is CEO of Transitional Living Communities, a 850-bed recovery program he founded in Mesa, Arizona January 9, 1992 when he had a year sober. He's in his 27th year of recovery.

In these posts, he views life mostly through the lenses of recovery. While the blog is factual, he sometimes disguises events and people to protect anonymity.

Thursday, August 21, 2014

Business Challenges

A business with so-called "normal" employees has challenges.

But at TLC - where 99% of employees are in recovery -the challenges sometimes seem bigger.

First, there's the daily routine of getting everything done - as in any business.

If a business bakes bread, makes widgets, or does landscaping, there's a rhythm or routine to it.

But because our job is to help those in recovery we deal with an overlay of emotional issues. And sometimes they make no sense at all. No rhyme or reason.

If may be clients upset about managers. Or, it's managers frustrated with clients. Or else managers pissed at one another over perceived wrongs.

Years ago we had a group at the corporate office to sort out a conflict. Our accountant at the time thought it interesting that we'd stop everything in the middle of work to deal with an issue. But we do it that way to cut through the drama and move on.

Probably one of our bigger jobs is to help sort out the petty issues and help everyone focus on our mission.

And that mission is to help recovering substance abusers rebuild their lives.

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