Recovery Connections

John Schwary is CEO of Transitional Living Communities, an 850-bed recovery program he founded in Mesa, Arizona January 9, 1992, when he had a year sober. He's in his 28th year of recovery.

In these posts, he views life mostly through the lenses of recovery. While the blog is factual, he often disguises events and people to protect anonymity.

Saturday, June 20, 2015

Emotional Intelligence

There are many smart people in the world – a least with their high IQs and academic accomplishments. And we have some of them at TLC – both staff and clients.

Yet some have a hard time finding success. Because while intelligence is important, there's another kind that's equally important. And that's emotional intelligence.

Emotional intelligence is: "The capacity to be aware of, control, and express one's emotions. And to handle interpersonal relationships judiciously and empathetically."

Those with emotional intelligence get along better with others. They usually don't have emotional flare-ups. They make every effort to understand the feelings of those around them. They don't force their opinions on others - even when they know they're right. They look at the overall picture and understand the importance of everyone in their organization. The importance of keeping their own ego out of the way.

They use their communication skills to get the job done. Even when their co-workers are wrong or incompetent. They know how to get the best from them by being gentle and kind. 

They look at the big picture rather their personal desire to win every argument.

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