Saturday, December 8, 2012

Positive Feedback

A client and his wife were in our clinic this evening and while speaking of their experience in counseling, she said "this has been life-changing for us."

Her remarks were refreshing. Often we work with people and don't get such positive feedback. Clients come for counseling, then leave. We believe they make progress, that somehow we’ve given them techniques to help them. But her testimonial confirms that we're doing something worthwhile.

And I could tell by their body language that she wasn't saying something for my benefit. She and her husband were looking at each other with love. They were holding hands and standing close to one another. This was a strong contrast to when they first came to us . When we first met them their posture and distance from one another shouted "we're not getting along."

Once in a while it feels good to have our work validated.

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