Safe Recovery Environment

New business operations often bring new challenges. And this is something we're experiencing with TLC's new outpatient treatment clinic.

For example, we often get referrals from hospitals for clients on psychiatric medications. And we readily accept them as long as they’re stable and also have a substance abuse diagnosis.

But sometimes these clients don't work out because they have more psychiatric issues than we're able to deal with. And in these instances we refer them to another facility for further treatment, or back to the referral source.

Most of the time when these clients arrive they appear normal and behave well. But in the last month we’ve had two clients with a psychiatric diagnosis who've come in and been disruptive.

In the case of a recent referral, the woman was hallucinating and thought the staff was “out to get her.” When we confirmed that she was taking her medication but was still out of control, we discharged her to a more appropriate setting.

When clients pose a threat to the serenity or recovery of others we deal with it right away. If the client can’t – or won’t - modify the offensive behavior our only choice is to refer them elsewhere.

Part of what we offer is a safe and secure environment for all of our clients so they can make progress in their recovery.